Never Miss a Phone Call Again — Even When You're on the Tools
Lumenly answers every call, books every job, and keeps your customers informed — 24 hours a day, while you're on the tools or living your life.
AI-powered customer service built exclusively for Australian electricians. Done for you in 2 weeks. Results in 30 days or your money back.
You started your electrical business to do great work — not to spend your life answering phones and doing paperwork at 9pm.
You're up a ladder and your phone rings.
The call goes unanswered. The customer doesn't leave a voicemail — they just ring the next sparky on Google. You'll never even know the job existed.
Your evenings aren't yours anymore.
Knock-off at 4:30pm sounds great in theory. But then come the invoices, the unanswered quotes, the callbacks that didn't happen. By the time you're done, half the night's gone.
You feel like you can never fully switch off.
Even at dinner. Even on weekends. There's always a call you might be missing, a job that could be going to your competitor because you didn't pick up. You're tied to your phone — and it's exhausting.
You've tried to fix it. Nothing's worked.
VAs who needed constant supervision. CRMs that were more work than they saved. Your partner helping out, which just moved the stress somewhere else. The problem keeps coming back.
There's a better way.
And it doesn't require you to learn new software, manage a new person, or spend your evenings setting it up.
Your phone — answered. Your calendar — full.
Your evenings — yours.
Lumenly is a done-for-you AI customer service system built exclusively for Australian electricians. It answers every call day and night, qualifies the enquiry, and books the job directly into your calendar — all without you lifting a finger.
Every system is custom-built for your specific business. Not a template. Not a one-size-fits-all tool. A system that knows your services, your service area, your pricing, and how you like to communicate.
Unlike generic call-answering tools built for every industry, Lumenly is built only for electricians — by someone who has worked in the trade and knows exactly what's broken.
AI-Powered Tools Built for Electricians
Lumenly runs quietly in the background, handling every customer touchpoint so you can focus on the work that actually pays.
24/7 AI Voice Receptionist
An intelligent voice receptionist that answers your business line around the clock — including weekends and public holidays. It greets every caller professionally, asks the right qualifying questions to understand the job, captures contact details, and books directly into your calendar. No calls go unanswered, no leads fall through the cracks.
24/7 Phone Cover & Lead QualificationSMS Arrival Notifications
Keep customers in the loop without lifting a finger. Once a job is scheduled, Lumenly automatically sends a friendly SMS letting your customer know when their electrician is on the way and their estimated arrival time. Fewer "where are you?" calls, happier customers, and a more professional image for your business.
Real-Time Customer UpdatesPost-Job Feedback Surveys
After every completed job, Lumenly automatically sends a follow-up SMS asking customers how everything went. Collect valuable ratings and feedback effortlessly, spot issues before they become bad reviews, and build a reputation that brings in more referrals. Your customers feel valued — and you get insights that help you improve.
Automated Customer SatisfactionAutomated Job Booking
Connect your calendar and let Lumenly do the scheduling. Customers get a confirmed booking without you having to lift a finger. Automated reminder messages sent before every appointment keep customers informed and ready for your arrival.
Seamless SchedulingUp and running in 2 weeks. Here's how.
We learn your business
We have one discovery call where I ask everything I need to know about your business — the services you offer, the areas you cover, how you like to communicate, and what software you currently use. That's it. One conversation. You don't need to prepare anything.
I build your custom AI system
I personally build and train your AI system using everything I learned about your business. It knows your services, your rates, your availability, and how to handle the types of calls you get every day. Completely custom — no templates.
We connect and test everything
I integrate the system with your existing calendar and job management software — ServiceM8, Tradify, or whatever you currently use. We run test calls together to make sure everything sounds exactly right before going live.
Wake up to booked jobs
From day one, every call is answered professionally, every lead is captured, and every job is booked into your calendar. I monitor everything for the first two weeks and fine-tune as needed. Then I'm there every month keeping it performing.
⚡ From signing to live system: 2 weeks. First booked jobs through the system: typically within the first week of going live.
What changes when Lumenly is
running your customer service
The outcomes that matter — more jobs, more time, better reputation.
Never lose a job to a missed call again
Every call to your business gets answered — day, night, weekends, public holidays. No more finding out a job went to your competitor because you were under a house when they called.
Wake up to a full calendar, not a list of callbacks
Instead of starting your day with voicemails to return and messages to chase, you start it with jobs already booked. Your morning is yours again.
Your evenings go back to being your evenings
The calls are answered. The leads are captured. The jobs are booked. You knock off at 4:30 and it stays knocked off. No more 9pm invoicing sessions while the rest of the family watches TV without you.
Customers who feel looked after come back
When your phone is answered professionally and customers get an ETA before you arrive — you don't just win the job. You win the next three, and the referrals that come with them.
You look more professional than your competitors
Most electricians don't answer their phones. When yours does — every time, day or night, with a friendly Australian voice that knows your business — customers notice. And they tell people.
Zero time from you to set it up or keep it running
I build it. I manage it. I monitor it and optimise it every month. Your only job is to tell me about your business once. Everything else is handled.
Everything you need.
Nothing you have to manage.
Every Lumenly system includes all of the following — built custom for your business and managed by me ongoing.
24/7 AI Call Answering
Every call to your business answered professionally — day, night, and weekends. Customers hear a friendly Australian voice that knows your business, not a generic message bank.
Instant Lead Response
Enquiries via your website or online form get an immediate, professional response within 60 seconds. Speed of response is the #1 factor in winning jobs — we make sure you're always first.
Direct Calendar Booking
Jobs are booked directly into your existing calendar and job management software. No double-handling, no manual entry. The job appears in ServiceM8 or Tradify just like you'd taken the call yourself.
Custom AI Training
Your system is trained on your specific business — your services, your service area, your pricing, and how you communicate. Not a template. Built entirely around how your business works.
Quote Follow-Up Automation
Sent a quote and heard nothing? Lumenly sends a professional follow-up at day 3 and day 7 — so you convert more quotes into jobs without having to remember to chase anyone.
ETA Customer Notifications
Customers receive an automatic "on my way" message before you arrive. The most common words in 5-star electrician reviews are "communication" and "kept us informed" — this is how you get them.
Monthly Performance Reports
Every month you receive a clear report showing calls answered, leads captured, and jobs booked through the system. Concrete numbers that show you exactly what Lumenly is worth to your business.
Personal Setup and Ongoing Support
I personally build your system and I'm available by phone during business hours whenever you need me. You're not talking to a help desk — you're talking to the person who built it.
Custom pricing for your business
Every system is quoted based on your business size and needs. 30-day results guarantee — if the system doesn't book at least one new job within 30 days of going live, you get a full refund.
What electricians experience when
Lumenly is running
Here's what a typical first 30 days looks like for an electrician running Lumenly.
Setup and launch
One 45-minute call with me. I build your system. We test it together. You go live. You don't touch a single piece of software — that's my job.
First booked jobs roll in
After-hours calls that would have gone to voicemail start getting answered. Customers book directly into your calendar. You start your day with jobs already scheduled.
Your business works while you sleep
Calls answered at 9pm on a Tuesday. Leads captured on a Friday afternoon. Quote follow-ups sent while you're at your kid's Saturday sport. Your business grows without you working more hours.
Built by someone who's been in your office.
I didn't build Lumenly because I saw a market opportunity. I built it because I spent time working admin for an electrician and watched how much the business suffered from a problem that should have been fixable.
I watched calls go unanswered while the owner was on the tools. I saw how much time went into the parts of the business that nobody wanted to do — but that everything depended on. And I felt the customer frustration firsthand too, from the other side: calling sparkies who never picked up, leaving messages that never got returned, giving the job to whoever answered first.
I chose electricians specifically because I understand the business from the inside — the compliance requirements, the seasonal patterns, the mix of residential service and bigger jobs, the way customers find and choose an electrician. A generic solution built for "all trades" doesn't know your business the way I do.
Every Lumenly system is built by me personally. Not a team offshore, not a template with your name on it — me, using everything I know about electrical businesses, building a system that fits how your business actually works.
Questions electricians ask
before getting started
Most won't. The system uses a professional Australian voice and is trained on how your business communicates. What your customers will notice is that your phone got answered — which, right now, often doesn't happen. If a customer asks directly, the system handles that transparently and professionally. We can walk through exactly how this works on a demo call.
Yes. Lumenly integrates directly with ServiceM8, Tradify, and most other job management platforms used by Australian electricians. Jobs are booked into your existing calendar and workflow — no double-entry, no new software to learn. One of the first things I do in setup is connect to whatever you're already using.
One 45-minute call with me. That's it. I do everything else — the build, the training, the integration, the testing. Most clients are live within 2 weeks of that initial conversation. You don't need to prepare anything, learn any new software, or do any technical work yourself.
A single missed job most weeks adds up to serious money leaving your business every month. Most electricians I talk to miss considerably more than that. Lumenly pays for itself with a single recovered job — and then every job captured after that is profit. There's also a 30-day results guarantee: if the system doesn't book at least one new job in the first 30 days, you get a full refund including the setup fee.
After your initial 3-month minimum, Lumenly is month-to-month. No lock-in, no penalty for leaving. The 3-month minimum exists because the system gets meaningfully better as it learns how your customers communicate — month 3 typically performs significantly better than month 1. I want you to see that before you make a long-term decision.
All customer data is handled in accordance with Australian Privacy Act requirements. Your information and your customers' information stays secure and is never shared with third parties. I can provide full details on the data practices during our onboarding conversation.
You don't need to manage it. That's the whole point. I build it, I run it, and I keep it running. The most technical thing you'll ever need to do is check your existing calendar — which you're already doing. If anything ever needs adjusting, you call me and I handle it.
That's what the 30-day results guarantee is for. If Lumenly doesn't book at least one new job within 30 days of going live, I refund everything — the setup fee included. No questions asked. I'm confident enough in what I've built to put my money behind it.
You're losing jobs every week to a phone you couldn't answer.
Every unanswered call is a customer who rang the next sparky on Google. Every evening spent on admin is time that belongs to you and your family. Lumenly fixes both — without adding anything to your plate.
Book a Free DemoNo obligation, no pressure. Just a straight conversation about whether this makes sense for your business.
Book your free 20-minute demo
Tell me about your business and I'll get back to you within one business day to arrange a time that works for you.